Return & Refund Policy

Thank you for shopping with us. We take pride in providing you with high-quality products and exceptional customer service. Please read our refund policy carefully before making a purchase.

All sales made through our store are made to order, which means that each product is custom-made to your specifications. Due to this process, all sales are final, and we do not offer refunds or exchanges for any reason, including change of mind, incorrect size or fit, or unsatisfactory product. We strongly recommend referring to our size guide to help you make the right choice before purchasing.

However, if your item arrives damaged or you receive the wrong product, please contact us as soon as possible, and we will issue a FREE replacement. All tops are carefully quality-checked before being sent out.

If you receive a damaged or defective product, you must contact us within 7 days of receiving your order. To be eligible for a replacement or refund, the issue must be reported within this 7-day window and the item may need to be returned to us for inspection.

To initiate a request, please email us at Info@wyldthings.co.uk or DM on Instagram @Wyldthings_ with the following information:

• Your order number
• A detailed description of the damage or defect
• A photo of the damaged or defective product
• Your preferred solution (refund or replacement)

Please note that we reserve the right to deny any refund or replacement request that we deem to be fraudulent, abusive, or in violation of our terms and conditions.

For even faster assistance, we recommend contacting our Instagram page after sending your email, as our admin team is highly active there and can provide quicker responses. @Wyldthings_

We appreciate your understanding of our refund policy and thank you for choosing to shop with us. If you have any questions or concerns, please do not hesitate to contact us at Info@wyldthings.co.uk.