Return & Refund Policy

Thank you for shopping with us. We take pride in providing you with high-quality products and exceptional customer service. Please read our refund policy carefully before making a purchase.

All sales made through our store are made to order, which means that each product is custom-made to your specifications. Due to this process, all sales are final, and we do not offer refunds or exchanges for any reason, including change of mind, incorrect size or fit, or unsatisfactory product.

However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we will do our best to assist you. To be eligible for a replacement or refund, the damaged or defective product must be reported to us within the 7-day window and returned to us for inspection.

To initiate a refund request for a damaged or defective product, please email us at Info@wyldthings.co.uk with the following information:

• Your order number
• A detailed description of the damage or defect
• A photo of the damaged or defective product Your preferred solution (refund or replacement)

Please note that we reserve the right to deny any refund or replacement request that we deem to be fraudulent, abusive, or in violation of our terms and conditions.

We appreciate your understanding of our refund policy and thank you for choosing to shop with us. If you have any questions or concerns about our policy, please do not hesitate to contact us at Info@wyldthings.co.uk